Auttsoft GENESIS II – Frequently Asked Questions (FAQ)
General
Q1: What is the Auttsoft GENESIS II?
A: The GENESIS II is an advanced interactive flat panel display designed for collaboration, teaching, presentations, and meetings. It features a 4K UHD display, multi-touch support, built-in Android OS, and optional OPS Windows integration.
Q2: What sizes are available?
A: GENESIS II is available in 65″, 75″, 86″, and 98″ screen sizes to suit various room sizes and applications.
Display & Touch
Q3: What is the display resolution and type?
A: It features a 3840 x 2160 resolution (4K UHD) with an A-Si TFT-LCD panel and LED backlight.
Q4: How many touch points are supported?
A: Up to 40 touch points with 10-point simultaneous writing. It also supports palm rejection and gesture control.
Q5: Is the display durable?
A: Yes, it features 3.2mm tempered anti-glare glass for durability and eye comfort.
Operating System & Performance
Q6: Does GENESIS II support both Android and Windows?
A: Yes. It comes with Android 13 built-in and supports optional OPS modules with Windows (Intel Core i5 or i7).
Q7: What is the performance specification of the Android system?
A: It features an RK3588 processor, 8 GB RAM, 64 GB ROM, and a 6 TOPS NPU for AI-powered features.
Q8: Can I upgrade or replace the OPS PC module?
A: Yes, the OPS slot uses the Intel 80-pin standard, allowing for upgrades or replacements.
Connectivity & Compatibility
Q9: What ports are available?
A: It includes multiple HDMI inputs (1.4b, 2.0, 2.1), USB 3.0 ports, DP 1.2, Type-C with Ethernet, RS232, LAN ports, TF card reader, and audio I/O.
Q10: Is it compatible with other devices?
A: Yes, it supports universal device compatibility including Windows, Mac, Android, and iOS devices via USB, HDMI, or wireless screen sharing.
Multimedia & Accessories
Q11: Does it have a built-in camera and microphones?
A: Yes, it has a 48MP 4K camera with 120° field of view and 6 built-in microphones for voice capture.
Q12: How powerful are the speakers?
A: The GENESIS II includes two 20W front-facing speakers and a subwoofer for immersive audio.
Setup & Support
Q13: Is professional installation required?
A: While it can be installed by a skilled technician, Opticom offers professional installation services for optimal setup and configuration.
Q14: Does it come with a warranty?
A: Yes, GENESIS II comes with a standard manufacturer’s warranty. Extended service and maintenance contracts are also available.
Q15: Where can I get support or replacement parts?
A: Support is available through Opticom’s technical team. We also provide certified spare parts and accessories upon request.
Use Cases
Q16: Is GENESIS II suitable for schools and universities?
A: Absolutely. It’s ideal for smart classrooms, hybrid learning, and interactive lessons.
Q17: Can it be used in corporate boardrooms?
A: Yes, it supports video conferencing, presentations, and whiteboarding — making it perfect for meetings and collaboration.
Still Have Questions?
Contact our support team at [Opticom Contact Info] for product demos, integration queries, or custom solutions.